Chemistry

Talent (and hours and hours of practice) is what gets balls in hoops. However, chemistry is what puts your teammate in the exact spot that you need him, way before you know you need him there. Chemistry is the way a team works together, the way they know each other’s...

Accountability

To make a long story short, I disappointed some of my kids over the weekend. The details don’t matter, what matters is that as their imperfect, flawed, human father, I messed up. And, as I’ve taught them since they were little, I owned up to it. I swallowed my pride,...

Common Goals

Your company could have some of the best customer service reps, technicians, salespeople, and accountants on the planet, but if Jim in accounting isn’t working towards the same thing that Marcus in sales is, your company will not move consistently towards the next...