Teamwork (carwash)

As I observed the careful precision of that car wash team, I could identify six things that made them work so well together, and that resulted in an impressive final product: Communication- the team expertly communicated what they were doing, when they were finished,...

10 Ways Accountability Will Boost Profits

During my 10 years in the NBA — eight as a player in Dallas, Utah and Detroit and two as a broadcaster in Minnesota — I noticed a clear correlation between accountability and team performance. Every team had a distinct culture, whether it was on the court, in the...